Equipment Maintenance Plans

Electronic equipment is the backbone of the modern business world, and maintaining that equipment can represent a significant operating expense. The management of different maintenance contracts with various vendors proves to be nearly impossible, and the coverage is limited.

The BudgetGuard™ program, offered by Electronic Risks Consultants, Inc. (ERC), can cover all of your electronic equipment under a single contract with expanded coverage and significant savings.

BENEFITS

SAVINGS

ERC’s BudgetGuard™ program typically yields annual savings of 20-40% over traditional service contracts. The BudgetGuard™ program utilizes the law of averages by pooling large numbers of equipment across the nation. This eliminates the peaks and valleys of our clients’ overall experience, and therefore, is able to offer you a lower fixed rate.

AGREEMENT CONSOLIDATION

BudgetGuard™ simplifies your equipment maintenance by consolidating service contracts for a wide range of electronic equipment under one agreement. It provides a single point of contact for all maintenance needs. BudgetGuard™eliminates the confusion and frustration that result from equipment breakdowns. One call to our 24 hour TeleFix™ hotline takes care of all of your repairs.

VENDOR CHOICE

The BudgetGuard™ program puts you in control of your repairs. As a client you are no longer locked into one specific vendor for the contract term. Alternative vendors can be selected and utilized through ERC’s national vendor database.

EXPANDED COVERAGE

BudgetGuard™ goes beyond typical service contracts by providing coverage for a broad range of contingencies and repairs due to the following:

Misuse
Negligence
Operator Error
Power Failure
Power Surges

BUDGETGUARD ™

BudgetGuardTM Versus Traditional Service Contracts

		BUDGETGUARDTM	TRADITIONAL CONTRACTS
Labor		YES	YES
Parts		YES	OPTIONAL
Overtime		YES	OPTIONAL
Costs of repairs caused by :
	Negligence	YES	NO
	Operator Error	YES	NO
	Power Surges	YES	NO
	Transformer Failures	YES	NO
In-house Repairs		YES	NO
Other Vendor Repairs		YES	NO
Rental of Substitute Equipment		YES	NO
Glass Coverage - 100%		YES/OPTIONAL	PRO-RATA/OPTIONAL
PM Inspections		YES	OPTIONAL
New Equipment Evaluation		YES	NO
Alternative Part Sourcing		YES	NO
Guaranteed Fixed Cost		YES	NO
Maintenance Consulting		YES	NO
Single Anniversary Date		YES	NO
24 hours/7 days Coverage		YES	OPTIONAL
Constantly Updated Asset Listing		YES	NO
Survey of End-Users After Each Repair to Verify Satisfaction		YES	NO
One Toll-Free Number for All Repairs		YES	NO
Customized Reports		YES	NO

TELEFIX ™

BudgetGuard’s™ TeleFix™ hotline is your single source for all equipment repairs. One simple phone call to 1-888-ERC-0555 is all it takes to request service for any of your covered equipment. Within seconds, ERC’s TeleFix™ operators dispatch your preferred vendor to your location and follow up to verify your satisfaction with the repair.

ERC's Objective